This Privacy Policy explains how FinOpSys ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our website (https://finopsys.ai), platform, and services (collectively, the "Services"). We are committed to safeguarding your privacy and ensuring transparency in our data handling practices. By using our Services, you agree to the terms outlined in this policy. If you do not agree with this Privacy Policy, please refrain from using our Services.
1. Information We Collect
We collect personal and non-personal information from you in several ways to deliver and improve our Services:
A. Information You Provide Directly: When you interact with our website or platform, we may collect the following types of personal data:
Your full name and contact information (email, phone number)
Business details such as company name and address
Financial data such as billing address and payment method (credit card or bank account)
Any information you provide through forms, surveys, support requests, or onboarding documentation
B. Information Collected Automatically: When you use our Services, we automatically collect certain technical data to help us understand usage patterns and enhance your experience:
Internet Protocol (IP) address
Browser type and version
Device type and operating system
Time zone setting and location
Pages viewed, time spent on the site, clickstream data
Referring URLs and exit pages
This data is collected via cookies, web beacons, and similar tracking technologies.
C. Financial and Bookkeeping Data (with Consent): We collect financial and accounting data when you connect third-party platforms (e.g., Plaid, QuickBooks) to FinOpSys:
Bank account and transaction history
Uploaded invoices and receipts
Categorized expenses and income statements
2. How We Use Your Information
We use your personal and usage data to provide, manage, and improve our Services. Specifically, we may use the data to:
Create and manage your FinOpSys account
Process transactions and generate financial reports
Respond to your inquiries and support requests
Send important notifications, service updates, and alerts
Personalize your experience based on usage behavior and preferences
Conduct research and aggregate analytics to enhance our platform
Comply with legal, regulatory, or auditing requirements
We only use your personal information for the purposes outlined in this policy unless we obtain your explicit consent for additional uses.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data under the following circumstances:
Service Providers: We may share data with third-party vendors that support our operations (e.g., AWS for hosting, Stripe for payments, Plaid for bank data, CRM tools for communications). These partners are contractually obligated to protect your information.
Legal Compliance: We may disclose your information when required by law, such as in response to subpoenas, court orders, or legal processes.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the acquiring entity.
4. Cookies & Tracking Technologies
FinOpSys uses cookies and other tracking technologies to:
Authenticate your login session
Understand how users interact with our platform
Store user preferences
Measure marketing campaign performance
You can disable cookies via your browser settings, although doing so may affect certain functionalities of the website.
5. Data Retention
We retain your personal and financial data only for as long as necessary to:
Provide Services to you
Fulfill legal, contractual, and regulatory obligations
Maintain business records for tax and audit purposes
You may request that we delete your personal information by contacting us at support@finopsys.ai. We will comply unless we are legally required to retain it.
6. Your Rights & Choices
You have control over your personal data. You can:
Access and review the data we hold about you
Update or correct inaccurate information
Delete your account or request data erasure
Opt-out of marketing emails using the "unsubscribe" link
To exercise these rights, please email us at info@finopsys.ai. We may need to verify your identity before processing your request.
7. Data Security
We implement robust technical and organizational safeguards to protect your information, including:
Encryption during data transmission (SSL/TLS)
Secure data storage and access controls
Regular audits and vulnerability scans
While we strive to protect your data, no method of transmission or storage is completely secure. Please exercise caution when sharing sensitive information.
8. Children’s Privacy
Our Services are intended for business use and are not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware of such data being collected, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a prominent notice on our website.
Your continued use of the Services after such changes indicates your agreement with the updated terms.
10. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, you may reach out to us at:
FinOpSys
info@finopsys.ai
https://finopsys.ai
We are committed to resolving your privacy-related concerns promptly and transparently.